Privacy Policy


Any use of “we”, “us” refers to Roots Handloom and any use of “you” or “your” refers to the user of the website.

We understand and value your concerns about the use of your personal information, hence we try to give full guarantee that the information you provide on this website will not be misused. Roots Handloom uses your personal information to –

  1. Successfully deliver the products you order using this website.
  2. Provide you updates on sale, new products release and any other product related information that you may find useful for shopping with Roots Handloom.
  3. Respond to customer queries on a timely manner.
  4. Resolve any issues related to delivery or shipping or payment faced by you while using this website.
  5. Share requested information about the brand and/or products.
  6. Customize the services provided as per your need, if required.
  7. Prevent and take action in response to any illegal activities or violation done on this website against our terms and conditions of use of this website.
  8. Contact the user in case of any emergency situation.
  9. Administer your account to serve you better.

 

Please note that the information you provide for delivery will only be shared with our delivery partners for timely and successful delivery. We do not intend to use your personally identifiable information for any other purpose.

We retain your data in our secured backend servers for our record, in any case you want us to delete the information you can send an email to us at info@rootshandloom.com or rootshandloom@gmail.com. We use secure gateways and servers however, in case of any technical glitch, we cannot 100% guarantee the protection of your data.